The guest guarantees booking by the credit card (Visa/ MasterCard / American Express /Discover Card only). Your credit card is only charged for the full amount when order is confirmed. Payment in full is due on that date. After the credit card authorization is received, the apartment is reserved for you:
- We guarantee the apartment;
- We issue the confirmation voucher via email unless other transmittal method is requested. This confirmation is not valid for visa purposes. If you need visa voucher/support, please check visa support section of our website;
- Payment for a full stay is charged to your credit card account at this time. This amount is Fully refundable unless stay is canceled or reduced less then 30 calendar days before your arrival date;
- If a certain apartment is not available for the period requested, we offer an alternative available apartment. We will confirm an alternative apartment if you agree to and provide payment for it.
Cancellation/Adjustment Policy: In case of cancellations made more than 30 working days before date of check-in $15 cancellation fee applies. Cancellation/changes made between 30 working days and 14 working days prior to the date of check-in incur a $50 cancellation/change fee. Cancellations made less than 14 working days before date of check-in incur a penalty of one night’s stay fee. Cancellations/date adjustments made less than 14 calendar days before date of check-in are treated as no-shows and incur a penalty of one night’s stay fee at the highest rate (1 night stay rate). We do not charge any fee for extension of your stay if the apartment is available for dates requested.
Check-in/check-out rules: EARLY CHECK-IN is considered between 9am and 2pm. These check-ins incur 50% of the regular nightly rate. Check-ins before 9am are considered a full night's stay and charged at a regular nightly rate. LATE CHECK-OUTS are considered check-outs between 12 noon and 6:00 pm. These check-outs incur 50% of the regular nightly rate. Check-outs after 6:00 pm are considered to be the next night's reservation and will be charged at a full night's rate. Notice! This fee can be collected in cash on the spot.
Inventory damage: Guest(s) will be held responsible for the full cost of repair of any damage done to the apartment, equipment in it, furniture, key lost and/or neighboring apartment(s), due to the guest's negligence or abuse. Guest(s) must inform the company of any damage /breakages during his/her stay immediately.
